ISO 25000
Software Quality Requirements and Evaluation (SQuaRE)
Build software that meets defined quality standards — and prove it with a structured, internationally recognized evaluation framework that satisfies enterprise clients and regulators.
Overview
ISO/IEC 25000, known as SQuaRE (Software Quality Requirements and Evaluation), is a series of international standards that provides a framework for software product quality requirements, quality models, measurement, and evaluation. The core quality model defines characteristics such as functional suitability, performance efficiency, compatibility, usability, reliability, security, maintainability, and portability.
For Indonesian software houses, SaaS companies, and in-house development teams, ISO 25000 provides a common language and structured approach to defining what "quality software" actually means — and how to measure and demonstrate it. This is increasingly relevant for government procurement (LKPP requirements), enterprise software vendor qualification, and digital transformation projects where software quality assurance is contractually required.
Key Benefits
Define & Measure Software Quality Objectively
Replace subjective quality debates with measurable characteristics and metrics agreed between developers, testers, and stakeholders.
Meet Enterprise & Government Procurement Standards
Demonstrate software quality assurance maturity to enterprise clients and government procurement evaluators who require structured quality evidence.
Reduce Rework & Post-Release Defects
Early-stage quality requirements reduce costly late-stage fixes by ensuring quality criteria are defined before development begins, not after delivery.
Strengthen Testing & Evaluation Processes
ISO 25000 provides standardized evaluation processes that improve the rigor and repeatability of your software testing and quality assurance activities.
Key Requirements
1. Quality Requirements Definition
Establish measurable quality requirements for software products based on the ISO 25010 quality model characteristics relevant to your context.
2. Quality Measurement
Define and apply quality measures (ISO 25023) to quantify software quality characteristics — moving beyond pass/fail testing to measured quality levels.
3. Evaluation Planning & Execution
Plan and execute structured software product evaluations (ISO 25040/25041), documenting methodology, results, and quality decisions.
4. Quality in Use Evaluation
Assess software quality from the end user's perspective — measuring effectiveness, efficiency, satisfaction, freedom from risk, and context coverage.
5. Data Quality Alignment
ISO 25000 series also covers data quality (ISO 25012) — relevant for organizations where the quality of data processed by software is as important as the software itself.
Industries That Benefit
Frequently Asked Questions
Is ISO 25000 certifiable?
ISO 25000 is primarily a guidelines and measurement framework rather than a certifiable management system standard. Organizations can be assessed and evaluated against it, and some certification bodies offer conformity assessments. More commonly, it is used as an internal quality framework and referenced in contracts and procurement requirements.
How does ISO 25000 relate to software testing standards?
ISO 25000 defines what quality characteristics to measure; it does not prescribe specific testing methods. It works alongside testing standards like ISO 29119 (software testing) — ISO 25000 tells you what to evaluate, ISO 29119 tells you how to structure and document your testing process.
Which part of the ISO 25000 series is most commonly implemented?
ISO 25010 (quality model) and ISO 25023 (quality measures) are the most commonly referenced parts. ISO 25010 defines the eight quality characteristics and their sub-characteristics; ISO 25023 provides the measurement methods for quantifying them.